Product warranty

All products that are purchased through are covered by a 2-year warranty. If you want to make a claim on your Rains product, please submit your case below. Please prepare pictures of the damage on your item, as well as a description of the damage.

For products bought from a Rains Store or an authorised Rains stockist, please reach out to the corresponding point of sale.

Our warranty is not available for products bought from any other vendor.

Submit your case